UsageTastes best when eaten at room temperature. We take all the measures to make sure that the chocolate reaches in it's original form, hence all orders are sent out with dry ice or gel packs and with temperature controlled logistics to ensure your chocolates stay cold during transit. Unfortunately, we still can't guarantee that your chocolate order will arrive intact during the sweltering summer months.
Please note - We will not be providing any refunds for melted bars.
StorageRefrigerate it once received. If receive in a melted or soft condition, don't worry, just pop, it back in the fridge for an hour and it should be fine. It may not have the same shape but it still tastes great and has a good shelf life.